Quick answers about sizes, payment, shipping, exchanges and returns.
Explore your favorite brands and shop shoes easily
Quick access to popular styles
Explore ALO-inspired sporty and casual shoe styles for everyday wear, with available sizes and prices at MARKATY.
Shop the CollectionMultiple payment options and installment plans when available at checkout.
Carefully selected for materials and details.
Available daily from 4:30 PM to 9:00 PM.
Real feedback shared by MARKATY customers after purchase
Fast delivery and excellent product quality. Very satisfied with the purchase
ممتازه سعر وجوده
متجر محترم وجميع العاملين بالمتجر محترمين جدا .. اشكركم
بصراحة جودة وسعر ممتاز انصح بشدة
صراحه ممتازه ومريحه وسعرها فنان
يعطيكم العافية وجهد تشكروا عليه من تجاوب سريع واستجابه لكل استفسار ، بخصوص الجودة هذا ٦ شوز اطلبه من المتجر شهادة فيه مجرووحه شكراً لكم
الجوده والتغليف وكل شي يجنن
المنتج مطابق للوصف جودة عالية تعامل رائع توصيل سريع شكرا
Frequently Asked Questions
Everything you need to know about shopping at MARKATY
Quick answers about sizes, payment, shipping, exchanges and returns.
MARKATY offers carefully selected Master Quality shoes with attention to materials, details, and comfort. Materials and details may vary by model, so please review each product description before ordering.
Stand on a sheet of paper on a level floor. Mark your heel and longest toe, then measure the distance in centimetres. Measure both feet and use the longer measurement. Compare it with the model’s size chart when available, as sizing can vary by model. If there is no chart or you are between sizes, contact us before ordering for help.
Available electronic payment methods shown at checkout include Mada, Visa, Mastercard, Apple Pay, as well as Tabby and Tamara installment options subject to eligibility. Cash on delivery is not available.
Delivery within Saudi Arabia takes 2–4 business days.
Returns may be requested within 7 days of receiving the order, and exchanges within 5 days, provided the item is unused, in its original condition and packaging, subject to statutory rights and exceptions. The return fee is 25, deducted from the refund, and the exchange fee is 50. These fees do not apply where the store is legally responsible, such as a defective or incorrect item; the store bears the costs required by law.
Free shipping is not permanently available; the applicable shipping cost and any current offers are shown before checkout. Once your order ships, you will receive a tracking number that you can use to follow the shipment with the carrier.
After the returned item is received, inspected, and approved, the refund is sent back to the original payment method. It usually appears within 3–14 business days depending on the payment provider and bank.
You can contact us through the support channels listed in the store. For exchange and return requests, use the dedicated form available at the bottom of the store.