Return and Exchange Policy: 1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to exchange the product provided to him by the store within the following four days from the date of receipt of the product, and he does not have the right to exchange the product after four days have passed. 2- To exchange the product, the product must be in good condition and the consumer must not have used the product or gained its benefit. The store has the right to inspect the product before exchanging it to ensure its safety, and the consumer bears the shipping cost if he wants to exchange the product. In international exchanges, the consumer bears all shipping and delivery costs to the shipping company. If there are defects or errors, the consumer will be compensated. Return Policy: 1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to cancel the contract and retrieve the product provided to him by the store within the following four days from the date of receipt of the product, and he does not have this right after four days have passed. 2- To return the product, it must be in good condition and the consumer must not have used the product or gained its benefit. The store has the right to inspect the product before returning it to ensure its safety. 3- The consumer bears the costs of shipping related to the return process, which will be deducted from the price of the shoes. In the case of international returns, the consumer bears all shipping and delivery costs to the shipping company. If there are defects or errors, the consumer will be compensated. 4- From one week to ten working days for exchange and return.
